Sending feedback and reporting problems

Every bug, idea and annoyance helps. Here’s what to note so we can fix it fast.

Quoflow improves fastest when estimators tell us what gets in their way. Big or small, nothing is too minor: a confusing word, an extra click, a missed door or a slow page are all worth telling us about.

What to note

• The job: the site address or a link to the job (copy it from your browser’s address bar).
• What you did: the steps just before the problem.
• What happened and what you expected.
• A screenshot if you can. On Windows, press Windows + Shift + S. On a Mac, press Command + Shift + 4.

Ideas count too

Tell us about anything that would make your day quicker: a step you repeat, information you go looking for, or a way you’d rather work. Workflow ideas are some of the most useful feedback we get.

If something is urgent

If a problem is stopping you from quoting, contact us straight away rather than waiting. Your administrator has our direct contact details.

For everything else, email us or keep a running list and send it at the end of the day or week.

Related articles

• Your first day with Quoflow
• The Jobs list
• Checking a plan, step by step

Last updated 16 October 2026