A door was missed or wrong

How to fix a missed or incorrect door, and help us improve.

Every job is reviewed by a person before it’s priced, so a missed or wrong door is caught at review rather than on a quote. Here’s how to fix it, and how to tell us.

Fixing it on the job

1. Open the job and find the door on the plan.
2. If a door was missed, add it, with its room, type and size.
3. If a size or type is wrong, correct it.
4. If something was picked up that isn’t a door you supply, remove it.
5. Finish checking the remaining doors and mark the job as reviewed.

See Reviewing doors for the full process.

Common causes

• Low-quality scans. Faint or low-resolution drawings make small labels hard to read. Ask for the original PDF where you can.
• Missing sheets. If the door schedule wasn’t attached, sizes come from the floor plan alone.
• Plans that disagree. When the schedule and floor plan show different sizes, check with the customer which one is current.
• Revised plans. If new plans arrived, make sure you’re reviewing the latest version.

Tell us

We want to hear about every missed or wrong door. Email us with the job reference and the door number. It helps us make Quoflow more reliable.

Related articles

• An email didn’t turn into a job
• A job is stuck or still reading

Last updated 12 October 2026